Terms & Conditions

Last Updated: October 12, 2026

1. Introduction

Welcome to WebDesignAgency.online ("we", "our", or "us"). These Terms & Conditions govern your use of our website and services. Our services may include website design and development, mobile app development, search engine optimization (SEO), backlink building, digital marketing, Google Ads, Meta Ads, social media marketing, content services, and press release or PR publishing.

2. Acceptance of Terms

By browsing our website, contacting us, approving a proposal, placing an order, or making a payment for our services, you acknowledge that you have read and understood these terms. Additional written terms may apply to specific projects or service packages.

3. Services and Scope of Work

The exact scope of work, deliverables, timeline, price, and project requirements will be based on the quotation, proposal, package description, or written agreement confirmed with the client.

• Website design and development.
• Mobile application design and development.
• SEO audits, on-page SEO, and technical SEO.
• Backlink and link-building services.
• Google Ads, Facebook Ads, Instagram Ads, and other digital advertising services.
• Social media marketing and content-related services.
• Press release writing, distribution, and PR publishing assistance.

Services not expressly included in an agreed package may require a separate quotation and additional payment.

4. Pricing and Payments

Prices will be communicated through our website, quotation, proposal, or direct communication. Unless otherwise agreed in writing, work may begin after the required advance payment or full payment has been received.

• Clients must pay the agreed fees according to the payment schedule.
• Third-party costs, including domain registration, hosting, premium software, advertising spend, paid plugins, publishing fees, and other external charges, may be additional.
• Any applicable taxes will be handled in accordance with applicable law and the invoice or quotation.
• Additional features, revisions, or work outside the agreed scope may incur extra charges.

5. Refund and Cancellation Policy

Refund eligibility depends on the service purchased, the work already completed, any third-party costs incurred, and the terms agreed before the order was placed.

• For custom website, software, design, or development work, charges for work already completed may not be refundable.
• Third-party fees already paid on behalf of a client may be non-refundable where the third party does not provide a refund.
• If a project is cancelled, the client may be responsible for completed work and committed costs.
• If we cannot deliver an agreed service, we will discuss an appropriate resolution with the client, subject to the applicable agreement and law.

Any specific refund commitment stated in a written proposal or service package will take precedence for that order, subject to applicable law. Nothing in this section removes any non-waivable consumer rights.

6. Client Responsibilities

Clients agree to:

• Provide accurate project information, content, images, logos, and other required materials.
• Ensure that they have the rights or permissions to use the materials they supply.
• Review designs, drafts, advertisements, and other deliverables within a reasonable time.
• Provide required approvals, access, and feedback without unreasonable delay.
• Ensure that their business activities, claims, products, and submitted content comply with applicable laws and third-party platform policies.
• Keep account credentials secure and use appropriate access controls.

Delays in receiving content, approvals, access, or payments may affect project timelines.

7. Website and App Development

Website and app development projects will follow the agreed specifications and deliverables. The client is responsible for checking the accuracy of supplied business details, pricing, legal statements, and other published information.

Unless included in the agreed scope, ongoing maintenance, hosting, domain renewal, premium licenses, security monitoring, future upgrades, and third-party integrations may be charged separately.

8. SEO and Backlink Services

SEO results depend on many factors, including competition, website quality, content, search engine changes, technical issues, and backlink quality. We do not guarantee specific Google rankings, traffic levels, leads, sales, or a particular time frame for ranking improvements.

Backlink services may involve external websites whose policies, availability, and link attributes we do not control. We cannot guarantee that every backlink will remain live permanently, be indexed by search engines, or improve rankings.

Any specific replacement, monitoring, or link-retention commitment must be stated in writing in the relevant package or proposal.

9. Digital Advertising Services

Advertising services may include campaign setup, ad creative preparation, audience configuration, campaign management, and performance reporting, depending on the selected package.

• Advertising budgets paid to Google, Meta, or other platforms are separate from our service fees unless expressly included.
• Clients are responsible for the accuracy and legality of their offers, products, claims, and landing-page content.
• Ad approval, delivery, cost, reach, leads, conversions, and results are controlled in part by third-party platforms and market conditions.
• We do not guarantee ad approval, a specific cost per lead, sales volume, or return on advertising spend.

10. PR and Press Release Publishing

PR and publishing services are subject to editorial decisions, publisher requirements, availability, and third-party policies. Publication on a particular website is not guaranteed unless explicitly confirmed in writing.

Clients are responsible for the accuracy of the facts, claims, names, photographs, quotations, and other materials they submit. We may decline or request changes to content that appears unlawful, misleading, defamatory, infringing, or inconsistent with publisher requirements.

We do not guarantee news coverage, audience reach, backlinks, search engine indexing, rankings, or business results from a press release or publication.

11. Revisions and Project Approval

The number of revisions included in a project will be specified in the quotation or package. Requests that substantially change the approved scope, design, or functionality may require additional fees and time.

Clients should review and approve deliverables before final launch or publication. Corrections requested after approval may be treated as additional work where appropriate.

12. Intellectual Property

Ownership or licensing of custom deliverables will be governed by the relevant proposal, invoice, or written agreement. Unless otherwise agreed, third-party software, fonts, themes, plugins, stock images, and other licensed materials remain subject to their respective license terms.

Clients must not use third-party materials without the necessary permissions. We may display completed work in our portfolio only where permitted by the project agreement and applicable law.

13. Third-Party Platforms and External Links

Our services may rely on third-party platforms, including Google, Meta, hosting providers, domain registrars, publishers, and software providers. These services have their own terms, policies, charges, and availability.

We are not responsible for third-party outages, policy changes, account suspensions, platform decisions, or changes to external websites that are outside our reasonable control.

14. Confidentiality and Privacy

We will handle personal information in accordance with our Privacy Policy and applicable law. Clients should avoid sending passwords or unnecessary sensitive information through ordinary contact channels.

Where a project requires confidential information or special data-handling arrangements, the parties may agree to additional written confidentiality or data-processing terms.

15. Limitation of Liability

To the extent permitted by applicable law, we will not be responsible for indirect or consequential losses, loss of anticipated profits, lost business opportunities, or losses caused by third-party platforms or information supplied by the client.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited. Any other limitation of liability must be interpreted subject to applicable law and the specific agreement between the parties.

16. Suspension or Termination

We may suspend or terminate a project or service where there is a material breach of these terms, non-payment, unlawful activity, abusive conduct, or a serious risk to security or third-party rights. Where reasonable and appropriate, we will provide notice and an opportunity to resolve the issue.

Fees for completed work and committed third-party costs may remain payable, subject to the applicable agreement and law.

17. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will be published on this page with an updated date. Changes will apply as permitted by applicable law and will not override specific written commitments that continue to govern an existing order.

18. Governing Law and Disputes

These terms are intended to be governed by the applicable laws of India. Disputes will be addressed in accordance with applicable law and any valid dispute-resolution agreement between the parties. Nothing in this section removes any mandatory legal rights or jurisdiction.

19. Contact Us