Privacy Policy

Last Updated: October 12, 2026

1. Introduction

Welcome to WebDesignAgency.online ("we", "our", or "us"). We respect your privacy and aim to handle personal information responsibly. This policy describes the types of information we may collect, how we use it, and the choices available to you when using our website and services.

2. Information We May Collect

Depending on how you interact with us, we may receive the following information:

• Contact information: Your name, phone number, email address, business name, and other details you choose to provide.
• Enquiry information: Details about your requirements for website development, app development, SEO, backlinks, advertising, PR, or other digital marketing services.
• Communication information: Messages and information you send through WhatsApp, email, telephone, or other contact channels.
• Technical information: Limited information such as browser type, device information, IP address, and website usage data, where collected through server logs, analytics, or similar technologies.

We do not ask you to submit sensitive personal information through this website. Please avoid sharing passwords, payment card details, or other confidential information in general enquiries.

3. How We Use Your Information

We may use the information we receive to:

• Respond to enquiries and communicate with prospective or existing clients.
• Understand project requirements and provide requested services.
• Prepare quotations, proposals, and project updates.
• Provide website development, app development, SEO, backlink, PR publishing, and digital advertising services.
• Improve website performance, user experience, and service quality.
• Protect our website, prevent misuse, and address technical issues.
• Meet applicable legal obligations.

4. WhatsApp and Contact Links

Our website may provide WhatsApp, telephone, or email links so you can contact us. When you click an external contact link, you may be redirected to a third-party service.

Your use of WhatsApp and other third-party services is governed by their respective privacy policies and terms. Information you send through these services may be processed by the relevant provider. Please review their policies before sharing personal information.

5. Contact Form Information

If our website provides an enquiry form that opens WhatsApp with your entered details, the information may be included in a pre-filled message for you to review and send.

Opening WhatsApp does not automatically mean that your message has been sent or received. If you choose to send it, the message will be handled through WhatsApp. We do not claim that such a form saves your information to our website database or sends it by email unless a separate system is implemented.

6. Cookies and Analytics

Our website or its hosting and analytics services may use cookies, server logs, or similar technologies to support functionality, security, traffic measurement, and performance analysis.

If analytics, advertising pixels, or other tracking tools are enabled, they may collect information about visits and interactions in accordance with their own policies and applicable requirements. You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.

7. Advertising and Third-Party Services

We may provide or manage digital advertising services involving platforms such as Google Ads and Meta Ads (Facebook and Instagram). If you visit third-party platforms or interact with their advertisements, those platforms may process data under their own privacy policies.

We may also use third-party providers for website hosting, analytics, communication, security, payment processing, or service delivery where necessary. We encourage users to review the privacy terms of those providers.

8. Sharing of Information

We do not intend to sell your personal contact information. We may share relevant information only when reasonably necessary:

• With service providers who help us operate our website or deliver requested services.
• With advertising, publishing, or technical partners when required to fulfil a service you request.
• When required by applicable law, a lawful request, or a competent authority.
• To protect our rights, website security, clients, or users against fraud or misuse.

9. Data Security

We take reasonable steps to protect information against unauthorised access, misuse, loss, or disclosure. However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.

10. Data Retention

We retain information for as long as reasonably necessary to respond to enquiries, provide services, maintain relevant business records, resolve disputes, and meet legal obligations. Retention periods may vary depending on the type of information and purpose for which it was collected.

11. Your Privacy Choices

Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information you have provided. We may need to verify your identity before processing a request and may retain information where legally required.

You can also choose not to provide certain information. However, this may limit our ability to respond to your enquiry or provide a requested service.

12. Children's Privacy

Our website and services are intended for a general business audience and are not specifically directed at children. We do not knowingly seek to collect personal information from children without appropriate authorisation where required by law. If you believe a child has provided personal information to us, please contact us.

13. External Website Links

Our website may contain links to external websites and platforms. We do not control the content, security, or privacy practices of those websites. Visiting an external website is at your discretion, and you should read its privacy policy separately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or applicable law. Any updated version will be published on this page with a revised "Last Updated" date.

15. Applicable Law

This Privacy Policy is intended to be interpreted in accordance with applicable laws of India, to the extent applicable. Nothing in this policy excludes rights or obligations that cannot lawfully be excluded.